• Starbucks #Baristas Spell Your Name Incorrectly – Explained

    I don’t go to Starbucks very often for anything, I make my own delicious coffee. Even someone as infrequent as myself has seen and heard of some seemingly reckless misheard or #MisspelledNames on cups and this explanation is…… satisfying. Unsure how true it is but delightful, none the less.
    Spoiler Alert: It’s on purpose.
    What’s YOUR best Starbucks story?
    Based on an article by John Purcell [http://johnpurcellcomedy.com]
    Agitators is a series about people who love to commit small acts of evil.
    Director/DP/Co-Editor: T.J. Misny [http://tjmisny.com]
    Starring, Produced, […]

     
  • Pumpcast News on Jay Leno gets a Delightful Surprise

    I don’t watch the Jay Leno show on a regular basis, and only happened to have caught this clip by stumbling around.
    They apparently have a segment called, “Gas Pump News” where they talk to random people at gas pumps, and entice them with free gas to do crazy stunts. I don’t know if this is their first attempt, or if they do this all day long, and just happened to come across this guy, but I am pretty sure it […]

     
 

Customer Service

  • Starbucks #Baristas Spell Your Name Incorrectly – Explained

    Starbucks #Baristas Spell Your Name Incorrectly – Explained

    I don’t go to Starbucks very often for anything, I make my own delicious coffee. Even someone as infrequent as myself has seen and heard of some seemingly reckless misheard or #MisspelledNames on cups and this explanation is…… satisfying. Unsure how true it is but delightful, none the less.
    Spoiler Alert: It’s on purpose.
    What’s YOUR best Starbucks story?
    Based on an article by John Purcell [http://johnpurcellcomedy.com]
    Agitators is a series about people who love to commit small acts of evil.
    Director/DP/Co-Editor: T.J. Misny [http://tjmisny.com]
    Starring, Produced, […]

    Continue reading »

  • Pumpcast News on Jay Leno gets a Delightful Surprise

    Pumpcast News on Jay Leno gets a Delightful Surprise

    I don’t watch the Jay Leno show on a regular basis, and only happened to have caught this clip by stumbling around.
    They apparently have a segment called, “Gas Pump News” where they talk to random people at gas pumps, and entice them with free gas to do crazy stunts. I don’t know if this is their first attempt, or if they do this all day long, and just happened to come across this guy, but I am pretty sure it […]

    Continue reading »

  • Various Customer Service Meltdowns

    Various Customer Service Meltdowns

    Some people get mad. I mean like… really really mad. Whatever it is about being on the telephone to someone, and not being face to face, allows for this giant gap in etiquette which allows people to just go absolutely ballistic on people.
    Now don’t get me wrong. I know that people can blow up on each other in person, and in one another’s faces, but I just feel that it blows out of control so much quicker on the phone.
    If […]

    Continue reading »

  •